At Workplace Options, we bring modern, effective wellbeing programs to insurance providers to help them provide emotional, practical and physical support to their insureds.
Programs that include wellness, work-life and counselling support can help individuals to manage stress and anxiety. Stress has been called “The 21st century health epidemic” and can contribute to common effects such as: pain, fatigue, sleep problems, anxiety, depression, overeating, drug or alcohol abuse, tobacco use, high blood pressure, diabetes and other issues.
By providing packages that additional support, insurance providers can facilitate a more holistic approach at managing health, stress, wellness and practical needs for their insureds.
What makes us special, and how does it help us to better serve insurance providers?
Innovation and Technology
Workplace Options is dedicated to developing new technologies and innovating new programs and modalities to serve businesses and individuals. We constantly pursue new ways to increase both the ease of utilising services, and the positive effects that individuals will experience as a result. Some examples include:
- Aware – our original mindfulness-based stress reduction programme to improve wellbeing, focus and engagement through individualised coaching
- Virtual Group Counselling – Telephonic based group counselling led by clinicians
- Be Well at Work- a coach-led model for employee wellbeing
- iConnectYou – our versatile mobile app allowing instant employee wellbeing support by phone, video, SMS or IM
Global Presence & Investments
As the world’s largest independent provider of integrated employee support solutions, we have capabilities to help deliver services to individuals whenever they need them, virtually anywhere in the world.
Our service centres provide redundant coverage in the case of a natural disaster or other disruptive event so the organisations and individuals we serve get continued support.
With local language answer in more than 70 countries, and promotional materials available in any language, we provide a truly global solution for employee wellbeing.
Our member website is available in 27 language variants, and we work with 34 local service delivery partners and a global network of more than 83,000 affiliate providers around the world to help provide seamless solutions for individuals seeking service. Insurance companies who work with multinational and global clients can benefit from the advantages of Workplace Options seamless menu of global products and services.
When an insurance provider offers their clients services from Workplace Options, they can be confident that they are getting high quality. Our team is well credentialed, highly skilled and focused on the individuals whom they serve. We have a unique staff-proficiency program where our team continues to develop knowledge, leadership and overall excellence to provide outstanding service.
We train our team in “The Power of a Good Conversation.” This is a quality initiative that highlights our commitment to prioritising individuals needs and wellbeing above all else.
Respondents to our satisfaction survey report that more than 98% felt we cared about them and their request, and that we helped them.
We are ISO 9001 and ISO 27001 certified, as evidence of our commitment to customer focus, quality management, information and data security and delivering consistent and exceptional service.
Coupled with our strong worldwide capabilities, Workplace Options also has a diverse cultural knowledge and understanding of employees, services and approaches around the world. Our global services team is dedicated to understanding cultural nuances that are relevant to our client populations around the world. Insurance providers can trust that the individuals whom they insure are being provided services that have taken culture, location, language, and other unique attributes into consideration.
Wherever an individual needs our help we work to ensure that empathic support is provided, with country-specific information and an approach that is mindful of culture.
Workplace Options values diversity and encourages it within our team to help us better understand the diverse populations we serve, and provide unmatched service.